Privacy Policy

  1. Introduction

Whenever you contact our Company or use any of our products and services, you provide us with personal information (personal data).

The purpose of this Privacy Policy is to inform you (as an individual) about what Personal Data (PD) we collect, why we collect it, what is the legal framework that allows its processing and how you can exercise your rights, i.e. to request information from us, its deletion, its possible updating, etc.

It also documents our compliance with the legislation and in particular with Regulation EU 679/2016 and Law 4624/2019, on the Protection of Personal Data (PD), and our respect for the protection of the privacy and security of PD.

It applies to the Personal Data that you, as individuals, provide to us as well as to the Personal Data that we collect, in the context of exercising our activities and as a Data Controller.

This Privacy Policy was posted on our website on 22.01.2021 and replaces any previous version. It is addressed to any natural person who has or intends to have any type of relationship with us.

  1. Who we are

In 1983, the agronomist-phytopathologist Dr. Konstantinos Zarakovitis and Ms. Eleni Zarakovitou founded the Agroza Geotechnical Company with the initial purpose of trading pesticides and carrying out large-scale disinfestations, while at the same time they created the Aggress craft company with the purpose of researching and developing household and agricultural rodenticides.

Agroza, with a global network of partners that includes the Detia, Degesh, Cifo, Activa, Colkim, Fuji groups, etc., and with more than 1000 customers throughout Greece, is a specialized company that serves agricultural, industrial and consumer markets, offering innovative solutions, applications and quality products for the development of agriculture and the effective prevention, control and eradication of harmful organisms and parasites.

2.1 Products & Services

Agroza, today, is managed by the second generation of the family. It produces the household and agricultural rodenticides Αroutox, Arourin, Violen & Manifesto and supplies companies that offer specialized disinfection and mycosis services, while at the same time importing and distributing Cifo agricultural and horticultural fertilizers to the Greek market. Agroza has been the exclusive distributor for the phosphine preparations Phostoxin and Magtoxin of the German group Detia Degesch GmbH for years and the most important phosphine distributor in the Greek market.

2.2 Purpose – Vision

Dr. Konstantinos Zarakovitis and Ms. Eleni Zarakovitou had a common vision: to establish Agroza as a company that serves innovation with reliability and respect for the environment, its customers and its partners.

The current management of the company, having at its side a select group of graduate agronomists and specialized employees, maintains the same strong commitment and aims to continuously strengthen the company’s portfolio with innovative, distinguished products and services that cover the ever-growing needs of the modern market.
innovation – reliability – respect – strong commitment

At Agroza, over the years, we have managed to meet our commitments to provide innovative solutions, applications and quality products for the development of agriculture and the effective prevention, control and control of harmful organisms and pests, in the wide range of sectors in which we operate.

More information is available on the corporate website https://agroza.gr/

  1. What personal data do we process

Personal Data (PD) is any information through which your identity as a specific natural person can be verified, directly or indirectly.

We, necessarily, process (i.e.: collect, manage, store, delete) PD in the context of exercising our business functions and, often, in the context of our compliance with legislation and regulations.

You (as an individual) are not obligated to provide us with the Personal Data that we may request, but if you refuse, we may not be able to provide you with products or services or respond to your requests with consistency, speed and quality.

When you contact us, visit our website, collaborate with us, or ask us questions, we may ask you for relevant personal information (i.e. Personal Data such as: name, address, email, telephone, etc.) depending on the type of relationship between us.

You may also choose to voluntarily disclose additional Personal Data (such as in the case of sending a resume) or additional information (such as tax, financial or commercial information, in the context of updating your or investigation/implementation of cooperation).

  1. How we collect the personal data we process

The information we collect may be:

Personal data that you send to us or give us (e.g. when you communicate with us)

Personal data that we collect automatically (e.g. when you visit our website)

Personal data that we collect from other sources (such as a professional chamber or public databases)

As a rule, the personal data we process comes from their voluntary disclosure for one of the following reasons:

You are interested in our products / services.

Information that you have disclosed to us when you communicate with us (e.g. a question).

Information that we receive from the use of your products and services or the services of our partners.

We use various types of technologies to collect and store information, including the use of cookies (see §11).

When you visit and interact with our website, certain information may be automatically collected, such as: your computer’s Internet Protocol (IP) address, browser type or operating system. The aim is to evaluate our website visitors, communication effectiveness, etc. We do not manage or process geolocation data.
You have requested some information or information.
You wanted to attend or attended one of our events, information, etc.
You have subscribed to our electronic newsletter.
You have expressed your interest in hiring or working with us.
As a representative of the organization where you work.

We also indirectly receive personal information in the following scenarios:

We have collected personal information as part of a survey.
From our partners or collaborating organizations.
An employee of ours has provided us with your contact information.
We may use information from advertising networks, our clients or third parties to inform you about topics that may be of interest to you.
Your personal information is publicly available.

When you contact us, we keep a record of our communication messages in order to resolve any problems you may have. We do not allow unauthorized entities, especially without your consent, to access your information.

In some cases, our clients or partners provide us with access to the data of their clients, suppliers or third parties (who may be natural persons) in the context of our cooperation. In these cases, our Company acts as a “Processor” of personal data. Consequently, in these cases different provisions of GDPR 679/2016 apply and we comply with them.

  1. How we use your personal information

We use (process) the information we collect, as described above, only for a specific purpose. In addition, we use your data when there is a legal basis for processing it, and for the purpose, indicatively, of:

processing your order and completing its shipment,
processing your question or request and completing your service,
providing you with personalized and updated services and/or products,
contacting you to inform you about new services or products that may interest you,
processing your payment or preventing or detecting potential fraud,
responding to complaints or questions you have raised with us,
implementing the framework of this Privacy Policy,
developing and improving our products, services, communication methods and the functionality of our websites,
providing personalized communications and targeted advertising.

In cases where we use personal information of an individual for direct marketing purposes, promotional communications for new services or other offers, which we believe may be of interest to them, the individual has the possibility to exercise their rights (see §8) by informing us that they do not wish to receive such messages in the future (see §10 & 13).

Your information (Privacy) is encrypted and stored with absolute security in our database. We consider your information as important assets for our company, which must be protected and we use many tools (encryption, passwords, physical security, etc.) to protect your personal data against unauthorized access and disclosure.

  1. How long do we keep your personal data

We keep your personal data only for as long as necessary, depending on the purpose of their processing and this Privacy Policy.

For example, we may need to use your Personal Information to respond to your complaints or inquiries about a product or service and your investigation/implementation of cooperation).

  1. How we collect the personal data we process

The information we collect may be:

Personal data that you send to us or give us (e.g. when you communicate with us)

Personal data that we collect automatically (e.g. when you visit our website)

Personal data that we collect from other sources (such as a professional chamber or public databases)

As a rule, the personal data we process comes from their voluntary disclosure for one of the following reasons:

You are interested in our products / services.

Information that you have disclosed to us when you communicate with us (e.g. a question).

Information that we receive from the use of your products and services or the services of our partners.

We use various types of technologies to collect and store information, including the use of cookies (see §11).

When you visit and interact with our website, certain information may be automatically collected, such as: your computer’s Internet Protocol (IP) address, browser type or operating system. The aim is to evaluate our website visitors, communication effectiveness, etc. We do not manage or process geolocation data.
You have requested some information or information.
You wanted to attend or attended one of our events, information, etc.
You have subscribed to our electronic newsletter.
You have expressed your interest in hiring or working with us.
As a representative of the organization where you work.

We also indirectly receive personal information in the following scenarios:

We have collected personal information as part of a survey.
From our partners or collaborating organizations.
An employee of ours has provided us with your contact information.
We may use information from advertising networks, our clients or third parties to inform you about topics that may be of interest to you.
Your personal information is publicly available.

When you contact us, we keep a record of our communication messages in order to resolve any problems you may have. We do not allow unauthorized entities, especially without your consent, to access your information.

In some cases, our clients or partners provide us with access to the data of their clients, suppliers or third parties (who may be natural persons) in the context of our cooperation. In these cases, our Company acts as a “Processor” of personal data. Consequently, in these cases different provisions of GDPR 679/2016 apply and we comply with them.

  1. How we use your personal information

We use (process) the information we collect, as described above, only for a specific purpose. In addition, we use your data when there is a legal basis for processing it, and for the purpose, indicatively, of:

processing your order and completing its shipment,
processing your question or request and completing your service,
providing you with personalized and updated services and/or products,
contacting you to inform you about new services or products that may interest you,
processing your payment or preventing or detecting potential fraud,
responding to complaints or questions you have raised with us,
implementing the framework of this Privacy Policy,
developing and improving our products, services, communication methods and the functionality of our websites,
providing personalized communications and targeted advertising.

In cases where we use personal information of an individual for direct marketing purposes, promotional communications for new services or other offers, which we believe may be of interest to them, the individual has the possibility to exercise their rights (see §8) by informing us that they do not wish to receive such messages in the future (see §10 & 13).

Your information (Privacy) is encrypted and stored with absolute security in our database. We consider your information as important assets for our company, which must be protected and we use many tools (encryption, passwords, physical security, etc.) to protect your personal data against unauthorized access and disclosure.

  1. How long do we keep your personal data

We keep your personal data only for as long as necessary, depending on the purpose of their processing and this Privacy Policy.

For example, we may need to use your Personal Information to respond to your complaints or inquiries about a product or service and may therefore retain personal data while you are still using our product or services (e.g. warranty period). We may also need to retain your personal data for accounting purposes (the retention period is determined by the legislation relating to tax authorities or financial investigation units).

If we no longer need your personal data, we delete it or make it anonymous by removing all details that identify you.

In addition, the duration of retention (storage) of personal data depends on the legal basis for the processing, such as:

In the case where the processing of personal data is necessary for the purposes of the legitimate interests pursued by us as a Data Controller (legal basis for the processing), the processing of personal data will be carried out for as long as is necessary to achieve the intended purpose and for as long as is still required until the statute of limitations for possible legal claims has expired.
In the event that personal data is provided by the natural persons themselves with their consent, e.g. in the context of registering for the website services, we will retain your data for as long as we maintain a contractual relationship with you (in paper or electronic form) or until the consent given is withdrawn. In the event that, for any reason, consent is withdrawn, we will retain it for as long as is necessary until the statute of limitations for any relevant claims has expired.
If we have requested your permission (consent) to process your personal data and we have no other legitimate grounds for continuing this processing, and you withdraw your consent, we will delete your personal data. However, when you unsubscribe (e.g. from marketing communications or the newsletter), we will retain your email address to ensure that we do not send you any newsletters in the future.
If the legal basis for processing is the execution of an order/contract or to take steps at your request prior to entering into a contract, then we will retain your data for as long as you maintain a contractual relationship with us or for as long as is required until the statute of limitations for any related claims has expired.

  1. With whom do we share your PII

We do not disclose or share PII with other companies, organizations and individuals for the purpose of direct or indirect advertising and communication.

We disclose or share PII with third parties in the following cases:

With your consent: We share PII with companies, organizations and individuals when we have your consent.
For external processing: We provide PII to our external partners and to companies or individuals we trust to process them for our own use (e.g. accounting or IT support) and in accordance with our Privacy Policy and appropriate confidentiality and security measures, as defined by EU Regulation 679/2016 and relevant national legislation.
For lawful purposes: We share PII with competent public services when this is reasonably necessary and for the purpose of compliance with laws, regulations, etc.
In the context of scientific research: We may provide anonymized PII in the context of scientific or statistical studies.
For the purposes of the legitimate interests we pursue: We share PII with our companies, taking all appropriate measures for the protection and security of data.

  1. Your rights

Our customers, users of our services and visitors to our website have, within the framework of the Regulation on the Protection of Personal Data, the following rights. Our aim is to facilitate the exercise of these rights, without prejudice to the cases for the establishment, exercise or support of legal claims. The exercise of the following rights may be limited due to applicable legislation.

Your rights, regarding the GDPR, are:

Right to information: You have the right to receive clear and understandable information about how your personal data is used and your rights. This Privacy Policy provides you with relevant information.
Right to access & correction: You have the right to access, correct or update your personal data at any time.
Right to portability: You can receive the personal data you have provided to us, in a structured, machine-readable and interoperable format, and transmit it to another organization. This right is granted to you when your personal data has been provided on the basis of your consent or in the context of the performance of a contract.
Right to erasure of personal data: You have the right to request that we erase your personal data, in certain cases. The exercise of your right can always be done in accordance with the conditions of the relevant legislation (e.g. you cannot request deletion of your personal data when labor law or tax authorities require it to be kept for 7 years).
Right to restriction of processing of personal data: You have the right to ask us to restrict the processing of your personal data, in certain circumstances, including processing for direct marketing.
Right to lodge a complaint with the Independent Authority for the Protection of Personal Data http://www.dpa.gr/ about how we process your personal data.
Right to withdraw your consent: If you have given your consent to the processing of your personal data, you have the right to withdraw your consent at any time (if you do so, it does not mean that it is unlawful for us to act with your valid consent up to the date of its withdrawal). You can withdraw your consent to the processing of your Personal Data at any time by contacting us at the details provided in §13 ”Contact us”.

Regarding how to exercise your rights, see § 10.

More information and advice regarding your rights can be found on the website of the Greek Data Protection Authority (http://www.dpa.gr/) or any national data protection authority in your country.

  1. Our Obligations

Our obligations include the principle of accountability, with regard to the principles governing the processing of Personal Data (lawfulness, objectivity and transparency, purpose limitation, minimization of Personal Data, accuracy of Personal Data, limitation of storage period, security, integrity, and confidentiality).

We process Personal Data only if one of the following legitimizing conditions (legal basis) applies. We determine the legal basis for the processing of your personal data, depending on the purpose for which we have collected and used your personal data. In any case, the legal basis may be:

CONSENT: the data subject (you) has consented to the processing of your personal data (e.g. you have given your consent to us sending you newsletters). You can withdraw your consent to the processing of your personal data at any time by contacting us at the details provided in §13 ”Contact us”.
IMPLEMENTATION OF A CONTRACT: when the processing of your personal data is necessary for the performance of a contract to which the natural person (you) is a party or in order to take steps at the request of the natural person prior to entering into a contract.
COMPLIANCE WITH LAW: where processing is necessary for our compliance with legal requirements (e.g. employment or tax laws).
OUR LEGAL INTERESTS: processing is necessary for the purposes of the legitimate interests pursued by the controller (us) unless the interests or fundamental rights and freedoms of the natural person (you) override this. When it is necessary to understand our customer, promote our products/services and operate our websites and applications effectively. For example, we will rely on our legitimate interest when we analyse the content displayed on our websites and applications to understand how they are used. It is also in our legitimate interest to conduct marketing analyses to determine which products and services may be of interest to our customers and potential customers.

In addition, we implement appropriate technical and organizational measures to protect the individual (you), the Company (us) and our partners from unauthorized access or alteration, breach or destruction of the personal data in our possession. Specifically:

We encrypt many of our services.
We control data collection, storage and processing practices, including physical security measures, to protect against unauthorized access to systems and processes.
Access to personal data is limited and controlled, and those with access are subject to strict contractual confidentiality obligations.
In the event that external partners (for maintenance or support purposes) potentially have access to personal data, they are bound by a confidentiality agreement or relevant addenda to existing cooperation agreements that cover the requirements of the Regulation.

Throughout the entire cycle of processing of personal data (from collection to destruction of personal data), we take appropriate technical and organizational measures to ensure the confidentiality, integrity and availability of personal data. We require similar measures from third parties that handle or process personal data.

Our services, products and website are not directed at children under the age of 16. We do not, to our knowledge, process personal data of children under the age of 16.

  1. Access to your information

Within the framework of the rights granted to you by Regulation

Data Protection Act, you can request updating, correction or restriction of processing or deletion of your personal data (see your rights in detail in Section 8).

You can exercise your rights by contacting us at the contact details listed in section 13 (Contact us), requesting the Subject Access Request (SAR) form, completing it and sending it to us. We are obliged to respond to you within one month of receiving your request.

  1. Cookie information

We use cookies to provide services, improve the user experience and quality of service whenever you visit our website.

A cookie is information, in file format, that is stored on your computer and improves the performance of the website in relation to your service. We use this information to improve and customize the browsing experience and for statistical study of visits to this website and other media.

The visitor to our website has the option to choose:

ACCEPT ALL: acceptance of all types of cookies (necessary, preferences, statistics, marketing, etc.)

REJECT: If you do not accept the use of cookies (by closing the cookie message window by (x) in the upper right corner), you can continue browsing our website but you may not be able to take advantage of the full range of our services.

MORE INFORMATION: By selecting MORE INFORMATION you can see which cookies we use and whether they are necessary or optional. You can, with the appropriate switch, accept or not the optional ones.

Table of cookies used on the website

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[ultimate_gdpr_cookie_popup]Cookie options[/ultimate_gdpr_cookie_popup]

Most web browsers allow you to control cookies through your browser settings. To learn more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

  1. Links to other websites

The transmission of information over the internet is not completely secure. Although we will do everything we can to protect your personal data, as part of our cooperation, we cannot guarantee the security of your personal data during transmission, and you therefore provide it at your own risk.

In case we provide links to websites of other organizations (e.g. social media or other businesses), this Privacy Policy does not cover the way in which the other organization processes personal data. We encourage you to read the privacy policy of the other website you visit.

  1. Contact us

AGROZA GEOTECHNIKI LTD

Responsible for the DPC

Leoforos Vouliagmenis 409,

16346 Ilioupoli

2109920182

www.agroza.gr

Contact person

Pantelis Zarakovitis

personaldata@agroza.gr