The company’s Quality Policy is:
To ensure the cooperation of the most advanced and innovative suppliers in the field of Agriculture, especially in pesticides and its applications.
To provide products that will satisfy customer requirements as stated in orders and contracts.
To ensure that customer requirements and expectations, taking into account the obligations arising from contracts, and legislative and regulatory requirements, have been identified and are fulfilled with the aim of achieving their satisfaction.
To ensure timely and effective Technical Support to its customers.
To take all necessary preventive measures to ensure the health and safety of employees.
To employ personnel selected based on the criteria and requirements of each position, as well as the willingness to participate in the company’s vision.
To implement a program of continuous education and training of the staff by specialized trainers.
To utilize modern technology and to be in constant modernization of the equipment used.
To systematically monitor and maintain a high level of customer satisfaction.
To implement a systematic quality control program in all phases of the company’s activity.
To implement the Quality Goals it sets, through their effective management.
To seek continuous improvement of the company’s performance.
The company’s name is a guarantee for the quality of the products it offers.
To achieve the above, the company has documented and implemented a Quality Management System, in accordance with the requirements of the EN ISO 9001:2015 standard, which includes all activities that affect the quality of the services provided as well as its relations with customers.
The Quality Management System is the tool for the development, improvement and further recognition of the Group in the market that is moving and has the full support of the Management in terms of resources – means for its effective implementation and improvement.
The Quality Policy that the company has established is understood by all staff and its fulfillment is their daily concern.
ZARAKOVITOU ELENI
General Manager and Founding Member